Fox Education Services GmbH - Network problems in the data center – repair in progress – Incident details

All systems operational

Das FoxEducation Produktteam informiert hier über geplante Wartungen, Vorfälle und die generelle Verfügbarkeit aller Produkte der Plattform.

Network problems in the data center – repair in progress

Resolved
Major outage
Started about 1 month agoLasted about 2 hours

Affected

SchoolFox-Apps

Major outage from 4:17 AM to 4:48 AM, Operational from 4:48 AM to 5:51 AM

Messages

Major outage from 4:17 AM to 4:48 AM, Operational from 4:48 AM to 5:51 AM

Chats

Major outage from 4:17 AM to 4:48 AM, Operational from 4:48 AM to 5:51 AM

FoxDrive

Major outage from 4:17 AM to 4:48 AM, Operational from 4:48 AM to 5:51 AM

Consultation hours

Major outage from 4:17 AM to 4:48 AM, Operational from 4:48 AM to 5:51 AM

Administration

Major outage from 4:17 AM to 4:48 AM, Operational from 4:48 AM to 5:51 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Our apps are working normally again.

  • Identified
    Identified

    Our data center is experiencing major network issues. The cause has been identified and is currently being resolved. However, it will take time for the solution to be rolled out across the entire data center.