Fox Education Services GmbH - Disruptions to push notifications – Incident details

All systems operational

Das FoxEducation Produktteam informiert hier über geplante Wartungen, Vorfälle und die generelle Verfügbarkeit aller Produkte der Plattform.

Disruptions to push notifications

Resolved
Partial outage
Started 12 days agoLasted 3 days

Affected

SchoolFox-Apps

Partial outage from 7:06 AM to 7:14 AM, Operational from 7:14 AM to 10:41 AM

Messages

Partial outage from 7:06 AM to 7:14 AM, Operational from 7:14 AM to 10:41 AM

Chats

Partial outage from 7:06 AM to 7:14 AM, Operational from 7:14 AM to 10:41 AM

KidsFox-Apps

Partial outage from 7:06 AM to 8:32 PM, Operational from 8:32 PM to 10:41 AM

Messages

Partial outage from 7:06 AM to 8:32 PM, Operational from 8:32 PM to 10:41 AM

Chats

Partial outage from 7:06 AM to 8:32 PM, Operational from 8:32 PM to 10:41 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Update
    We are continuing to work on a fix for this incident.
  • Identified
    Identified

    There are currently difficulties processing push notifications. Please inform the users of your institution that the app currently needs to be checked manually on a regular basis for important news.