Fox Education Services GmbH - Massive slowdown of application – Incident details

All systems operational

Das FoxEducation Produktteam informiert hier über geplante Wartungen, Vorfälle und die generelle Verfügbarkeit aller Produkte der Plattform.

Massive slowdown of application

Resolved
Major outage
Started almost 2 years agoLasted 1 hour 34 minutes

Affected

SchoolFox-Apps

Partial outage from 6:15 AM to 7:03 AM, Major outage from 7:03 AM to 7:49 AM

Messages

Partial outage from 6:15 AM to 7:03 AM, Major outage from 7:03 AM to 7:49 AM

Chats

Partial outage from 6:15 AM to 7:03 AM, Major outage from 7:03 AM to 7:49 AM

FoxDrive

Partial outage from 6:15 AM to 7:03 AM, Major outage from 7:03 AM to 7:49 AM

Consultation hours

Partial outage from 6:15 AM to 7:03 AM, Major outage from 7:03 AM to 7:49 AM

Administration

Partial outage from 6:15 AM to 7:03 AM, Major outage from 7:03 AM to 7:49 AM

Updates
  • Resolved
    UTC
    Resolved

    Application accessibility and performance is back to normal. Issue has been resolved.

  • Monitoring
    UTC
    Monitoring

    Our DDOS (Distributed-Denial-of-Service) attacks protecting service has a technical issue, correctly forwarding traffic. Support team is working on a solution.

  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.