Fox Education Services GmbH - Massive slowdown of application – Incident details

All systems operational

Das FoxEducation Produktteam informiert hier über geplante Wartungen, Vorfälle und die generelle Verfügbarkeit aller Produkte der Plattform.

Massive slowdown of application

Resolved
Major outage
Started 4 months agoLasted about 2 hours

Affected

SchoolFox-Apps

Partial outage from 6:15 AM to 7:03 AM, Major outage from 7:03 AM to 7:49 AM

Messages

Partial outage from 6:15 AM to 7:03 AM, Major outage from 7:03 AM to 7:49 AM

Chats

Partial outage from 6:15 AM to 7:03 AM, Major outage from 7:03 AM to 7:49 AM

FoxDrive

Partial outage from 6:15 AM to 7:03 AM, Major outage from 7:03 AM to 7:49 AM

Consultation hours

Partial outage from 6:15 AM to 7:03 AM, Major outage from 7:03 AM to 7:49 AM

Administration

Partial outage from 6:15 AM to 7:03 AM, Major outage from 7:03 AM to 7:49 AM

Updates
  • Resolved
    Resolved

    Application accessibility and performance is back to normal. Issue has been resolved.

  • Monitoring
    Monitoring

    Our DDOS (Distributed-Denial-of-Service) attacks protecting service has a technical issue, correctly forwarding traffic. Support team is working on a solution.

  • Identified
    Identified
    We are continuing to work on a fix for this incident.